Refund & Cancellation Policy

Last updated: August 28, 2026

1. Cancelling your subscription

You can cancel your Pro or Business subscription anytime from the Billing page. When you cancel:

We stop future automatic renewals immediately.
You keep full access to your plan’s features and scan limit until the end of the billing period you’ve already paid for.
Your plan then reverts to Free at the end of that period — no further charges are made.

2. Refunds

Because you retain access to your paid plan for the remainder of the period you’ve already paid for, we do not provide prorated or partial refunds for unused time when you cancel. We also do not refund a completed billing cycle’s payment simply because the plan went unused during that period.

If you believe you were charged in error — for example, a duplicate charge, or a charge after you’d already cancelled — contact us at xeronfps@gmail.com and we’ll investigate and correct any billing error.

3. Failed or halted payments

If a renewal payment fails, Razorpay automatically retries it. If payments continue to fail, your subscription is paused (“halted”) and your account reverts to the Free plan until you update your payment method and resubscribe from the Pricing page. This isn’t a cancellation you initiated, and no partial-period refund applies since you weren’t charged for that period.

4. Switching plans

Moving from Pro to Business (or vice versa) cancels your current plan immediately and starts the new one right away; we do not currently prorate the switch. If you’d rather not lose remaining time on your current plan, wait until it renews before switching, or cancel and resubscribe at your convenience.

5. Plan and price changes

If we change plan pricing or scan limits, it only applies to your next renewal — never to a period you’ve already paid for.

6. Contact us

Billing questions or concerns? Contact us at xeronfps@gmail.com and we’ll get back to you.